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Instaview365 Survey solution
CATI, CAPI & CAWI ready
Solution has ready APIs for integrations with telephony, web, SMS and solution is mobile responsive
Survey behavior
Before you send out your survey, preview your survey design to see what your survey will look like to survey takers.
Primary Research
Do primary research and fill the subsequent gap and achieve objective
Survey Quality
Quality audit on response for better and more accuracy
Feedback Survey
Build your feedback survey templates and increase your CSAT and CX
Multi lingual
The survey solution support most of the Indian languages
Market Research Survey
Do market research for company benefits
Identify the gaps in market & business
minimize investment risk
Get better understanding of Customer demands & needs
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spot new business opportunity & changing market trends
Recognize new area of expansion & increase customer base
Assist businesses to stay ahead of competition
Making better & informed business decisions
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More informed & better goals for business
Market Research Flow
Solution is CAPI, CAWI and with telephony integration, will be CATI ready
01 / Segment & Bucketization
Segment your survey contact base based on defined parameters. Create bucket on defined rules
05 / Quality
Audit
Analysis the data and do the quality check of the responses for further increase the accuracy
02 / Campaign & template
Omni Channel campaign builder. Build campaign & design template based on sources
06 / Loyalty
Program
To increase the response rate loyalty program has been created to give credit to the survey responders based on responses
03 / Build
Survey
Build the survey and tag the same with campaign and segment. No limit on question and parameters
07 / Analysis & Results
Reports & Dashboards to get complete view to analysis and formulate same to the conclusion
04 / Run Survey
Campaigns
Run omni channel survey campaigns, register responses to further analysis the data
08 / 360 unified view
Customer unified 360 view to give complete view and history of customer in one unified screen
Feedback Survey
Customer feedback survey to improve product and service and increase your customer experience
Measure Customer satisfaction by monitoring NPS and boost your Customer delight by listening to them and then taking actions
Customer Satisfaction
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Feedback throughout customer journey
Achieve customer delight by gathering the feedback periodically, department wise, product wise etc and get better understanding of customer needs
Empower your team with data
Create a customer centric environment by making your survey data available and empowering the teams to make better decisions
Do your research before product launch and increase your CSAT
OUR PRODUCT
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USEFUL LINK
CONTACT US
OUR BLOGS
(+91)-124-4477-365
Request Demo
Unit No. 201, Plot No.8, Second Floor, Ashoka Marg, Sector 41, South City - 1, Gurugram