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Consolidate all your customer touch points
UNIFIED CX SUITE
Challenges with traditional systems to solve
Multiple source of data creating multiple silos
No Customer consolidated view
Cross channel & consistent real time data to empower employee
Strategy for customer retention & loyalty
Time & cost pressure to implement multiple solutions
How Instaview365 CX Suite will solve the problem
Data
Consolidation
Consolidated data source, eliminating the silos and empowering the organization with single consolidated data
Customer
Retention
Gathering proactive feedback from customers and organizations and their empowered employees working on the feedback to build customer satisfaction and reach to loyalty and increase retention
Intelligent Business Analysis
Centralized ML platform getting data and insight from all instaview365 modules and other solutions connecting to whole enterprise making organizations more intelligent, smart and now taking business actions through holistic data.
Consistent
Unified view
Single Unified 360 view of customer across all channels and solution
Total
Accountability
Real time Monitoring, business rules, Target monitoring to make front office , back office and field force more accountable
One Solution - One Implementation
One Solution to handle complete CX strategy will reduce time and cost for implementing multiple solutions
Organizational Empowerment
Cross Channel and sources consistent real Time customer data to handle all customer related issues, inquiries, feedbacks better
Employee
Empowerment
Unified customer view, knowledge FAQs, single platform for complete organization to build holistic CX view and help create customer first culture
Instaview365 Modules to strategize and achieve CX
Do market research through survey and get understanding of our market before launch
Run your campaigns and build your Inbound flow
sales
automation
Unified view to manage your Pipeline, Customer, Contact, & Quotation
service helpdesk
Automate your helpdesk and increase your customer delight
feedback survey
Periodic feedback from customer to increase loyalty and retention
debt collection
Speed up your debt collection with Intelligent outreach
Get the unified understanding of your customer. Explore the CX suite
OUR PRODUCT
Nuevadesk -Help desk platform
Nueva collect - Debt collection platform
Salesautomation tool
USEFUL LINK
CONTACT US
OUR BLOGS
Tel: +91 124 4477 365
Request Demo
Unit No. 201, Plot No.8, Second Floor, Ashoka Marg, Sector 41, South City - 1, Gurugram
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